Privacy Policy

At Pawe, we collect information necessary to facilitate lost pet recovery and process orders. This includes account and order details like your name, email address, shipping address, and payment information. We also store pet profile details that you explicitly enter, such as your pet’s name, medical notes, behavioral instructions, rabies tag numbers, and emergency contact numbers.

When a finder scans your pet’s QR code, we request permission to collect their browser’s GPS coordinates to send you an instant location alert. We do not track your or your pet’s location continuously.

How We Use Your Information

We use your data exclusively to fulfill customer orders, display public pet profiles when a tag is scanned, deliver real-time SMS and email scan notifications, and send necessary account communications. We never sell your personal data to third-party advertisers or data brokers.

Public Visibility & Privacy Controls

Information added to your pet’s public online profile becomes visible to anyone who physically scans your pet’s QR tag. You maintain full control over what information is shown and can toggle address privacy or secondary contact options anytime inside your dashboard.

Data Security

We implement industry-standard encryption protocols (HTTPS/TLS) to secure data in transit. All payment transactions are processed through PCI-compliant payment providers; we do not store full credit card numbers on our servers.

Your Data Rights

You have the right to access, update, or permanently request the deletion of your account and pet profiles at any time. To exercise these rights, please contact our support team at hello@pawe.in.

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Last Updated: August 2026